BVA Live 2026 Press Releases

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29 May 2026

Something has shifted in how pet owners seek veterinary care.

Something has shifted in how pet owners seek veterinary care.
They expect to find a practice, see prices, check availability, and get answers digitally and without friction. When that experience is easy, they commit. When it isn’t, they move on. At the same time, visit volumes are under pressure, and the gap between pet owners who need care and the practices best placed to provide it is wider than it should be.

ZooDoc UK was built to close that gap.
We are a veterinary technology platform that makes it effortless for pet parents to find, access, and get help for their pets while delivering qualified, ready-to-book referrals directly to practices. Not passive enquiries. Pet owners who already know they need care, can see your prices upfront, and book straight into your calendar.
Our platform connects pet owners and providers through six core capabilities:
Practice listing — a dedicated ZooDoc profile makes your practice discoverable to pet owners actively searching for care. A complete listing puts you in front of the right clients at the right time.
Price transparency — publish pricing directly on ZooDoc so pet owners understand costs before they call. This builds trust, reduces admin, and attracts clients ready to commit.
Calendar integration and booking — pet owners book directly into available slots, synced with your calendar. No back-and-forth, no phone tag — just confirmed appointments.
Teletriage — pet owners access licensed veterinary guidance quickly, ensuring they arrive at the right level of care informed and prepared.
Lead generation and onboarding — qualified pet owners are matched to your practice and onboarded digitally, reducing admin and improving client readiness.
Pet Travel Concierge — we guide pet owners through international travel compliance in coordination with their vet. For practices, this adds value at one of the most stressful points in a client’s journey.


All of this operates under one principle: when access is easy and transparent for pet parents, practices benefit with fewer missed opportunities, more qualified visits, and clients who arrive already trusting your care. With the CMA Veterinary Remedies Order expected later this year — introducing price transparency, written prescription rights, and improved discoverability ZooDoc is designed to be CMA-ready from day one. Practices on ZooDoc are already ahead of the compliance curve, with a growing referral pipeline to show for it.
We will be at BVA Live on 11–12 June at NEC Birmingham. Come and see how ZooDoc works at stand F46, or get in touch ahead of the event

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